Jenna

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  • What carrier does Blends™ ship with?

    Blends™ uses tracked parcel shipping from USPS.  Should you like to request a different carrier, please contact us at help@tryblends.com (additional fees may apply).

  • How much is shipping?

    Tracked shipping costs just $3 per product!  To request expedited shipping for an additional fee, please contact us at help@tryblends.com

  • How long will it take to receive my first order?

    Once you complete the checkout process along with the questionnaire, your clinician will typically review your order within 24-48 hours.  Upon their review, if no additional information is required...

  • I already have a prescription, can I just order without answering the questions?

    If you reside in a State where Blends™ provides telemedicine services, you will need to answer the quick questions so one of our medical providers can review your case.  If you live in a State wher...

  • Where are my prescriptions being filled?

    Blends™ orders are filled by default at CareFirst pharmacy.  To speak with a pharmacist at CareFirst about your order, you can contact them toll free at 844-922-7379.  You are welcome to request yo...

  • Can I order different quantities besides 90 day supplies?

    Unfortunately at this time we only offer 90 day supply prescriptions.  Offering less than this would not provide effective treatment results.  All Blends™ topicals are preservative free so we make ...

  • How often will I receive shipments from Blends™?

    Blends™ refills will be sent out every 90 days.  Your first shipment will typically arrive within a week or less from your order.  Your second order will be processed 75 days after your first order...

  • My order has not arrived, can I get a replacement?

    Please log into your account to access your tracking number.  If your order was marked as delivered but has not arrived, there is a good chance it will still be delivered soon.  It is not uncommon ...

  • Are the pictures I submit in my consultation private?

    The photos you submit are only reviewed by members of our medical staff to help in creating your treatment protocol.  All patient records, including submitted photos, are secured with HIPAA complia...

  • How do I track my progress?

    We highly recommend you upload photos over time in your account.  To upload your progress photos, simply message them to your clinician in the secure chat.  This will help keep a record of your pro...