Jenna

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  • Is my information secure with Blends™?

    Blends™ uses industry-standard security to keep your private information safe and secure. This includes your answers to the medical questions and the photos you uploaded for your medical consultati...

  • How can I change my shipping address?

    Within your account, you can update your shipping address.  Please be sure to make any address updates in advance of your next refill date, as we cannot change the address on any orders that have a...

  • How can I reset my password?

    On the member login page, follow the steps for “forgot password” in order to reset it.  For additional help, do not hesitate to reach out to us at help@blends.com, or chat with us by clicking "Supp...

  • When will I be charged?

    Your first charge will post upon your Provider approving your order.  In the case of no medications are approved, your charge will drop. Upon future refills, your card on file will be processed. To...

  • How can I change my payment information?

    You can update your payment information for future shipments within your account.

  • How can I update my account information?

    You can update your account information (ie billing info, shipping address) within your account.

  • How do I cancel my Blends™ subscription?

    We're sorry to hear you want to cancel your Blends™ subscription.  To do so, please chat us by clicking "Support" in the bottom right corner, or by emailing us at help@blends.com. If you’re unsure ...

  • How do I add or remove a treatment from my subscription?

    If you would like to modify your treatment, please securely message your doctor upon logging into your account.  If your doctor authorizes a new medication order, you will be given the opportunity ...

  • Why is Blends™ a subscription service?

    It often takes at least 3 months to appreciate results with our treatments, and as much as 6 to 9 months to achieve maximum results.  At this point, the medications need to be continued in order to...

  • Where can I find my order history and refill date?

    You can view your scheduled refills, order history, invoices, and tracking history within your account. If you have any difficulty locating this information, do not hesitate to reach out to us at h...