Jenna

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Recent activity by Jenna Recent activity Votes
  • How often will I receive shipments from Blends™?

    Blends™ refills will be sent out every 90 days.  Your first shipment will typically arrive within a week or less from your order.  Your second order will be processed 75 days after your first order...

  • My order has not arrived, can I get a replacement?

    Please log into your account to access your tracking number.  If your order was marked as delivered but has not arrived, there is a good chance it will still be delivered soon.  It is not uncommon ...

  • Are the pictures I submit in my consultation private?

    The photos you submit are only reviewed by members of our medical staff to help in creating your treatment protocol.  All patient records, including submitted photos, are secured with HIPAA complia...

  • How do I track my progress?

    We highly recommend you upload photos over time in your account.  To upload your progress photos, simply message them to your clinician in the secure chat.  This will help keep a record of your pro...

  • Is my information secure with Blends™?

    Blends™ uses industry-standard security to keep your private information safe and secure. This includes your answers to the medical questions and the photos you uploaded for your medical consultati...

  • How can I change my shipping address?

    Within your account, you can update your shipping address.  Please be sure to make any address updates in advance of your next refill date, as we cannot change the address on any orders that have a...

  • How can I reset my password?

    On the member login page, follow the steps for “forgot password” in order to reset it.  For additional help, do not hesitate to reach out to us at help@blends.com, or chat with us by clicking "Supp...

  • When will I be charged?

    Your first charge will post upon your Provider approving your order.  In the case of no medications are approved, your charge will drop. Upon future refills, your card on file will be processed. To...

  • How can I change my payment information?

    You can update your payment information for future shipments within your account.

  • How can I update my account information?

    You can update your account information (ie billing info, shipping address) within your account.